Terms Of Service

Eligibility: By using our services, you confirm you are at least 18 years old (or have parental consent) and comply with local laws governing online purchases of women’s business attire and dresses.

Order Confirmation: Orders are valid only after we send a confirmation email (within 24 hours of payment). We reserve the right to reject orders due to stock errors, pricing mistakes, or fraud risks, with full refunds issued promptly.

Payment Terms: We accept Visa, Mastercard, PayPal, and Alipay. All payments are encrypted for security. We are not liable for delays/losses from payment provider issues—contact your provider first for disputes.

Pricing & Fees: Prices are in USD (unless stated) and exclude shipping, customs duties, or taxes. We may adjust prices without notice, but confirmed orders honor the listed price.

Stock & Availability: Product availability is shown online, but occasional stockouts may occur. If a paid item is unavailable, we will email you within 3 days to offer a refund or replacement.

Shipping & Delivery: We ship globally (excluded regions listed on our site). Standard shipping takes 7–14 business days; express shipping (3–5 days) is optional. We are not liable for customs or carrier delays.

Customs Responsibility: You bear all customs fees, duties, or taxes imposed by your country. Contact local customs for cost estimates before ordering.

Returns & Refunds: Unused, tagged items may be returned within 14 days of delivery. Final-sale or customized items are non-returnable. Email [email protected] to start returns—refunds process within 7–10 days post-inspection.

Defective Items: Notify us at [email protected] within 7 days of delivery (with photos) for defective items. We will arrange free replacements, full refunds, or prepaid returns.

Product Descriptions: We strive for accurate details (fabric, size, color), but minor variations may occur due to screen displays. Refer to size guides—we do not refund for sizing errors from incorrect selections.

Account Responsibility: Keep your account credentials secure. We are not liable for unauthorized use; notify us immediately at [email protected] if breaches occur.

Intellectual Property: All website content (logos, images, text) is our property. Unauthorized reproduction or use is prohibited.

Limitation of Liability: We are not liable for indirect damages (e.g., missed events) from order delays or product issues. Our liability is limited to the item’s purchase price.

Governing Law: These terms follow Hong Kong law. Disputes will first be resolved via negotiation; unresolved cases go to Hong Kong courts.

Policy Updates: We may revise these terms. Updates are posted on our site, and continued use signifies acceptance. For inquiries, email [email protected] (responses within 2 business days).